Case study
Health food D2C brand: Recovered ₹18.6L in 60 days; month-end close −2 days
- Channels:
- Amazon, Flipkart, D2C
- Accounting:
- Tally ERP 9
- Team:
- Finance Manager + 2 Analysts
The situation
A health food D2C brand selling on Amazon, Flipkart and its own website, with a finance manager and two analysts closing the books into Tally ERP 9. Settlement amounts never quite matched order data, and every month a slice of receivables was written off as too small to chase.
What the reconciliation found
A line-by-line re-reconciliation of two months of settlements across all three channels surfaced the leakage: commission overcharges, shipping-fee mismatches, returns deducted twice, and reimbursements that were owed but never claimed. Each discrepancy was documented with the order-level evidence needed to raise disputes.
The outcome
₹18.6 lakh was recovered in 60 days. With reconciliations running continuously instead of at month-end, the close now finishes two days earlier and accuracy sits at 99.8% — and no claim is too small to file anymore.